Returns & Exchanges
At DistaUSA, we want you to love your beauty routine; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on most items. Please ensure products are in their original packaging and meet our hygiene safety standards to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your DistaUSA account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Securely place the unused beauty products in their original boxes, ensuring all seals and protective caps are intact to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, removing any old shipping stickers.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.